Shipping and returns

Shipping of your package

Packages are usually shipped within 2 days after receipt of payment. They are shipped via Colissimo and Chronofresh in order to respect the cold chain,with a tracking number and delivered against signature. Please contact us before choosing this delivery method as it incurs additional charges. Whatever the delivery method chosen, we send you a link to track your package online.

The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

Box sizes are appropriate and your items are properly protected.